I am a versatile and enthusiastic developer that enjoys solving complex problems with creative solutions, building products and working as part of a close-knit team. I am motivated to build robust tools that are scalable, intelligent and elegant. I started coding to solve common business issues and it captured my interest and imagination. My interests include AI and Machine Learning, and how it can offer pragmatic solutions and increased efficiency.
Visual Studio Code, Git, GitHub, Nginx, Postman, Slack, Notion.
EXPERIENCE
Operations Support Executive - Cyber Tec Security
Nov 2021 - Present
Key Skills - Python, SQL, Linux, Azure, Docker.
My primary responsibility is managing data in a CRM system, which includes information about companies, contacts, services, and sales. This involves supervising a team of data entry assistants and building no-code automation workflows. I map the CRM in Notion and Miro to track active processes. I have implemented exception-catching at critical actions in workflows which send email-alerts with context if a workflow fails to perform as expected.
Accomplishments:
Built a network of automated workflows that increased efficiency and improved data quality due to reduced manual input and risk of human-error.
Automated much of the sales process for existing-client certification renewals.
Scraped large amounts (20,000+) of high-value, publicly available data.
Performed analysis of sales using Python which informed company-wide financial forecasts and sales targets.
Marketing Executive - Cyber Tec Security
May 2021 - Nov 2021
Commis Chef - Boston Tea Party
Jul 2019 - Oct 2020
Customer Service Assistant - Tesco
Aug 2016 - Jul 2019
EDUCATION
Bath Spa University
BA Film, Television and Digital Production | 2.1
2015 - 2018
Walsall Studio School
BTEC Level 3 - Film, Television and Digital Media: Triple Distinction *
AZ-900: Microsoft Azure Fundamentals, Microsoft, April 2022
Cyber Essentials Implementation Workshop, IASME, November 2022
PROJECTS
Web App - Army Builder
This project is inspired by one of my hobbies, tabletop wargaming, and is a web app used to query data on models. The project is written in Python using the web framework 'FastAPI' to handle queries, and it connects to a MongoDB NoSQL database (which was preferred to SQL as each model has numerous nested stat-blocks). It is hosted on the Railway infrastructure platform, and was completed as part of the #100DaysOfCode challenge.